Do I need the internet or Wi-Fi to complete my course?

Yes, you will require a stable internet connection to complete your course.  If you lose connection during your assessment, your score my not be registered correctly.  If your score does not register correctly unfortunately you will need to log in and begin the assessment part of the course again.            


Do I have to download software to use AppLI LMS?

No, it is not necessary to download software to access this site and your courses.


What device can I use to access my course?

You can access courses on your PC, laptop, or mobile device 24 hours a day, 7 days a week.


What are the minimum computer requirements needed to use the course?

The eLearning courses have been thoroughly tested across the following modern web browsers:

  • Windows Edge (Latest version)
  • Firefox (Latest version)
  • Google Chrome (Latest version)
  • Safari (Latest version)

For the best experience and optimum security, we recommend that you keep your device browser up to date and use the latest version of Google Chrome, Windows Edge, Firefox, or Safari. Please note: 'Internet Explorer' is no longer supported and has been replaced by 'Microsoft Edge'. Your browser should also have cookies, popups and JavaScript enabled. These are typically enabled by default.


Do I need a headset or earphones?

You’ll find most of the courses include a video to watch.  If you’re in a busy office, you might want to slip on a headset to avoid interrupting your colleagues.  If you haven’t got one, you can turn the sound down and use the captions that are provided instead.


Can I complete the training if I am visually impaired?

Various versions of the courses have been tested with users with different levels of visual impairment.   


Can I complete the training if I have a hearing difficulty?

Yes, videos included in the courses have captions.


Can I zoom in to see better?

Yes, you can zoom in on your screen by pressing Ctrl and + on your keyboard.


Can I use my screen reader?

This learning platform officially supports the following screen reader / browser configurations.